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27 Feb 2025
For the first time Dot.Cy is participating in the ITB Berlin, taking place from March 4 to 6, 2025, at the Messe Berlin in Germany. Dot.Cy's team will be at booth 118 in hall 7.1C for the whole duration of the event, showcasing their all-in-one hospitality platform, suitable for luxury hotels & resorts: dot.Hospitality.
dot.Hospitality revolutionizes hotel operations and guest relationship management. Built on the secure ecosystem of Microsoft Dynamics 365, it replaces multiple legacy systems, streamlines processes, reduces operational costs, and ensures GDPR compliance. By leveraging the power of AI, Chatbots, and real-time analytics, dot.Hospitality empowers hotels to enhance guest experiences and boost operational efficiency.
The platform follows an innovative, guest-centric approach, so different departments can utilize a wealth of data to offer exceptional service throughout the whole customer journey, from pre-arrival to post-departure. Modules such as Holistic Customer View, Digital Marketing, Guest Services & Operations, Sales & Catering, Contact Center & Direct Sales, and Loyalty & Membership Management are all available in a globally-centralized solution allowing different departments, properties, portals, and sales channels to interconnect and operate seamlessly and efficiently.
Don’t miss the opportunity to visit Dot.Cy’s booth 118 in hall 7.1C to experience their cutting-edge hospitality solution.